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Keeping HCH Committed to Customer Service!
Dr. Avila, Ball State University distinguished professor of marketing, will be out of country for spring semester and unable to do our quarterly Customer Service sessions. However, he did provide us with his Top 10:
10. Give Back
9. Cultivate Patience
8. Generate A Passion for Your Work
7. Emphasize Your Character
6. Decide To Keep Growing
5. Be A Team Player
4. Manage Your Attitude
3. Seek Excellence In All You Do
2. Work on the Important Stuff
1. Do More Than Expected
Keep up the good work and Customer Service!